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Gladius Pos

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Frequently Asked Questions

F.A.Q. :: Gladius Pos

Can I use Gladius restaurant POS software without a touch screen? top

Yes. Our restaurant point of sale software is compatible with just a Mouse, Keyboard and regular CRT Monitor.

Which POS hardware printer do you suggest for printing guest checks? top

We recommend the Epson TM-T88II or Epson TM-T88III Parallel Interfaced thermal receipt printer. Epson printers are fast and quiet, and are recommended for busy restaurant software environments. We suggest the Parallel Interface models, which are easier to setup and maintain. Gladius POS restaurant software also supports serial printers. (Currently our software will ONLY work with Epson and/or "Epson-Mode" printers like Star TSP600).

Which POS hardware printer do you suggest for printing kitchen & bar checks top

For kitchen & bar printing, we recommend any of the following printers: Epson TM-U210. We recommend the Parallel Interface models, which are easier to setup and maintain. For the kitchen, we suggest a TM-U210 series "dot matrix" printer for the noise it makes and it won't "smudge" as easily with greasy fingers.

Which all-In-One touch system do you recommend? top

The Gladius All-In-One 12" POS Terminal has been certified to run with our restauran point of sale software. Almost any all-in-one system that meets our recommended hardware configuration will work with our POS restaurant software. Not sure? Give us a call.

What is the recommended point of sale hardware configuration? top

We recommend that each POS hardware computer have a minimum 128MB RAM, 800 MHz or higher CPU, have 1 parallel port, 2-3 serial ports, 1 PS/2 port, 2 USB ports, 20 GB hard drive.

Which operating system does Gladius restaurant POS software support? top

Gladius restaurant POS software runs under Windows 98SE, Windows 2000, and Windows XP. For maximum reliability, we suggest using Windows 2000 Professional.

Is a dedicated file server required to run Gladius point of sale restaurant software? top

Gladius restaurant point of sale software does not need a dedicated File Server or an expensive File Server operating system such as Windows 2000 Server. You can install your database on one of your POS computers to save on expenses. However, for installations of three or more computers, we recommend that you use a dedicated computer to host the database.

Can I process an order created on another POS station? top

Yes. In a network environment, all POS computers link to a "shared" database file located on one of the computers, called the File Server. This provides the ability to recall, settle, or initiate tasks from any POS station.

Can I add or change Back Office data while running restaurant POS software? top

Yes. Gladius restaurant software permits you to add or change menu items, employee info in the Back Office, etc. and your POS stations will automatically reflect the changes when a server starts a new order.

What type of restaurant is Gladius point of sale restaurant software suitable for? top

Gladius restaurant point of sale software is suitable for: Bar, Catering, Delivery, Drive-Thru, Dine-in, Fast Food, Retail and Take-Out operations.

Does Gladius restaurant POS offer visual table layout, hostess, & reservation features? top

Gladius restaurant point of sale software includes visual table layout, hostess and reservation features. The hostess feature allows a hostess to start a new dine in order for a server as a "New Down". Our reservation feature allows you to enter reservations anytime in the future you wish, and be able to specify seating preferences, guest count, additional notes, and other information. Also, unavailable tables do not show on the screen, making your layout look much cleaner.

Can you tell me about Gladius Restaurant Back Office Sales Analysis Software? top

Restaurant Sales Analysis Software include the following features: Sales by Customer Sales by Menu Categories Sales by Menu Item (Amount) Sales by Menu Item (Qty) Promotion Discounts Sales by Sales Type Monthly Sales Profit Analysis by Menu Item Sales by Menu Categories Sales by Time of Day Customer Mailing Labels Department or Itemized Graphical Analysis for any period.

Can you tell me about Gladius Restaurant Back Office Recipe Costing Software? top

Restaurant Recipe Costing Software includes the following features: Ability to create costed single-level Bills of Material for Recipe Items. (A Bill of Material identifies the quantities, descriptions and costs of each ingredient (component) item used to prepare a finished Recipe Item). For example: A Recipe Item called Chicken Sandwich may include component items such as 3oz of sliced Chicken, a French Roll. All component costs are added together to calculate the total cost for the Recipe Item, Chicken Sandwich. Fully integrated with Inventory Control and Menu Costing. Provides a Recipe Item Nutrition Information Report.

What is Gladius restaurant point of sale software's support and upgrade policy? top

We provide new end users with free software support for 90-Days. The free support period starts from the date of installation. All issues are considered support unless they are related to sales inquiries. We only provide support on our software products. For third party software or hardware support, you must contact the appropriate vendor. To continue receiving telephone or email support, the end user must purchase a 1-Year Restaurant Software Support Contract. A support contract is required for each restaurant location. As an added benefit, you will be able to download new software upgrades free of charge, downloadable during your support contract period.