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Frequently Asked Questions
F.A.Q.
What is Gladius restaurant point of sale software's support and upgrade policy? |
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We provide new end users with free software support for 90-Days. The free support period starts from the date of installation. All issues are considered support unless they are related to sales inquiries. We only provide support on our software products. For third party software or hardware support, you must contact the appropriate vendor. To continue receiving telephone or email support, the end user must purchase a 1-Year Restaurant Software Support Contract. A support contract is required for each restaurant location. As an added benefit, you will be able to download new software upgrades free of charge, downloadable during your support contract period.
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